Frequently Asked Questions
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We specialise exclusively in the supply and professional installation of custom-made products. Our range includes Venetian blinds (Aluminium, Wood, and PVC), Roller, Roman, Bamboo, Vertical, Vertivoile, Honeycomb blinds, and PVC folding doors. We do not offer installation-only services for third-party products.
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The Blinds Family is based in Cape Town. We travel directly to our clients, offering professional on-site service across the Western Cape. However, we also provide supply-only requests nationwide across South Africa, delivering custom-made blinds safely to your door.
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To get an initial quote, please send us your basic window measurements and a photo of your windows via WhatsApp. Once you approve the estimated quote, our team will take final, precision measurements before manufacturing. If you are unable to take your own measurements, simply reach out to us to schedule an on-site callout.
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Measure the width and height of the window frame from inside edge to inside edge (recess size). Alternatively, measure the area outside the frame if you want the blind to overlap the wall (face-fix size). Please specify which measurement you used when submitting.
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No. We specialize strictly in the supply and installation of brand-new, custom-manufactured products from our range. Because of this, we do not offer standalone cleaning, washing, or repair services for older, existing window coverings.
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Yes! Our full product catalogue is integrated directly into our WhatsApp Business profile. You can view our complete range of options at any time by viewing our profile details on WhatsApp, or by visiting the catalogue link directly on our website.